29 words the Website uses, each in a line or two: what it means, where you'll see it, and the lesson that teaches it.
How your team wins fights: dive, brawl or poke. Next to each hero, Natural means it's built for the plan, Conditional that it can play it with help or in the right spots, and Poor that it pulls against it.
On the Website: The Coach's “Your team's plan”, and every hero page's plan fits, such as “Brawl · Natural fit”.
Jump one target together, win the fight fast, then reset. It leans on initiation and on a way back out.
On the Website: The Coach, each hero page's plan fits, and every counters page's “Against team plans”.
Fight up close as a group, behind and around your tanks. Rush is brawl with speed.
On the Website: The Coach, each hero page's plan fits, and every counters page's “Against team plans”.
Wear the enemy down from range before they reach you. It leans on ranged pressure.
On the Website: The Coach, each hero page's plan fits, and every counters page's “Against team plans”.
The Coach and the hero pages name what each hero brings with these job words.
Holding ground your team can fight from. A hero creates space with a big health pool and a way to stand in front, such as a barrier, damage reduction or overhealth, or by denying an area.
On the Website: Each hero page's Jobs line, and the Coach's team shape.
Starting the fight on your team's terms, with a long gap-closer or an engage tool such as a charge, a leap or speed for the team.
On the Website: Each hero page's Jobs line, and the Coach's team shape.
Steady damage where the fight happens. Close pressure is high damage inside about 10 metres; ranged pressure is sustained damage from 25 metres or more.
On the Website: Each hero page's Jobs line, and the Coach's team shape.
Turning damage into kills quickly: a burst of about 150 damage in a short window, or an execute.
On the Website: Each hero page's Jobs line, and the Coach's team shape.
Healing that keeps a team standing through a long fight.
On the Website: Each hero page's Jobs line, and the Coach's team shape.
Stopping damage before it reaches a teammate: a barrier, a bubble, Defense Matrix, or a save that keeps an ally alive.
On the Website: Each hero page's Jobs line, and the Coach's team shape.
Removing an enemy who has reached your backline, with crowd control, a knockback or burst.
On the Website: Each hero page's Jobs line, and the Coach's team shape.
A way for the whole team to get out of a lost fight and try again, such as team speed or a burst of team healing. A hero's own escape doesn't count.
On the Website: Each hero page's Jobs line, and the Coach's team shape.
A hero whose abilities take away what another hero relies on. WinCon rates each one a slight edge, a strong counter or a hard counter, reasoned from the heroes' abilities: a guide, not a measured win rate.
On the Website: The counter chart and the counters page of every hero, such as Orisa counters. Each also says which team plans a hero is good or weak into.
Lesson: Do counters matter? What a counter is worth, and when to swap
Changing hero during a match. You keep 15% of your ultimate charge, and the new hero's perks start again at level 1, unless you played that hero earlier in the round.
On the Website: The Coach's “Stay or swap”.
Lesson: Do counters matter? What a counter is worth, and when to swap
The Coach's verdict when another hero fits within 8 points of yours: both are good picks. Its other verdicts are “Stay on your hero”, “Worth a swap”, and “Clear swap” when another hero is more than 16 points ahead.
On the Website: The Coach's “Stay or swap”, and each lesson's Try it.
Lesson: Do counters matter? What a counter is worth, and when to swap
How two teammates' heroes work together. A great, good or decent pair helps each other; a minor clash, clash or bad pair pulls different ways, and can still work with more care.
On the Website: The teammates page of every hero, such as Orisa teammates.
A hero who fights from the air for long stretches: Pharah and Echo. WinCon looks for one reliable answer to each flier, mostly heroes with hitscan weapons.
On the Website: Counters pages, such as “little answer to a flier” on D.Mon counters.
Cutting the enemy's healing. Since February 2026 every hero's damage cuts in-combat healing by 30% (15% against tanks), and a few abilities go further, such as Ana's Biotic Grenade and Junker Queen's Rampage.
On the Website: Counters pages, such as “anti-heal and Sleep land when Fortify is down” on Orisa counters.
WinCon's 0-100 score for a hero in one slot. It blends team (how well the hero suits your teammates and plan), map (how much this map helps or hurts the hero) and meta (how strong the hero is right now).
On the Website: The Coach.
How strong a hero is right now: its win rate against the middle of its role, at the rank you pick, graded S to D. A hero at its role’s middle is a B, about average.
On the Website: The tier lists and hero pages.
Blizzard's numbers, counted from the start of the current patch. Pick rate is how much of the playtime is on the hero, and ban rate shows how often players ban it in Competitive; Quick Play has no bans.
On the Website: Stats, hero pages, and the tier lists' table.
Lesson: How hero bans work now: Roster, Preferred Hero and Lobby Bans
Map advantage is how much a map helps or hurts a hero compared with its usual map, from Blizzard's map win rates. Pick strength adds the meta: how strong a pick the hero is on that map.
On the Website: Map pages and each hero page's maps.
The heroes you play. Your main is the one you play most; a backup is ready for the games your main is banned, taken by a teammate, or a poor fit for the team.
On the Website: The Hero pool, where ★ holds a hero.
Lesson: Building a hero pool: a main and a couple of backups
A support whose healing can carry the team through a long fight. Beside a support who heals less, the Coach looks for one: “Your team needs a main healer”.
On the Website: The Coach.
Blizzard's ten smaller groups inside the roles, such as Initiator, Flanker and Medic. Each gives its heroes a passive.
On the Website: Stats (“Tank · Bruiser”) and hero pages.
In Competitive, each player ranks three heroes to ban, worth 7, 5 and 3 votes. Each team bans two, four in all, with no more than two from one role.
On the Website: The Coach's “Add a ban”, and ban rates on Stats, hero pages and the tier lists.
Lesson: How hero bans work now: Roster, Preferred Hero and Lobby Bans
A fifth ban that adds both teams' votes together. It lands when both teams voted for a hero and the total reaches 10, and it can break the two-per-role limit.
On the Website: No other page yet; the bans lesson is the first.
Lesson: How hero bans work now: Roster, Preferred Hero and Lobby Bans
Your Roster shows your favourite heroes to your team. Your Preferred Hero, first in your Roster unless you change it, casts 3 votes against its own ban: enough to cancel one 3rd-place vote.
On the Website: No other page yet; the bans lesson is the first.
Lesson: How hero bans work now: Roster, Preferred Hero and Lobby Bans
How a team builds, saves and spends its ultimates across fights. A swap keeps only 15% of your ult charge, so swapping close to a full ultimate gives most of it away.
On the Website: No other page uses the word yet.
Lesson: Do counters matter? What a counter is worth, and when to swap
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